Posts in Business,Internet,Personal,User Experience

I believe the true purpose of a business is to express the values and intent of the owner to the world. It’s an opportunity to practice life. It is a vehicle for freedom, for creativity, for the pursuit of mastery, for artistic expression. It’s a chance to say “this is how I think a company should interact with employees, with customers, with the outside world. This is what matters to me.”

Don’t open a bank account online (View Comments)

I love online banking. Between online bill pay, statements that are constantly updated, the lack of junk mail and live chatting whenever I need it, it’s very close to the perfect service provider solution. Unless I want to open a new account. I needed to open a new checking account and decided to do so [...]

Blowing up Basecamp (View Comments)

I just blew up Basecamp. Our company had been searching for a project management solution for a long time before I first joined the team. They had evaluated the pros and cons of Microsoft Project and other tools, and had deemed them all too user-unfriendly for their purposes. In I trotted with the diea that [...]

Burning your business into the ground – Part 1 (View Comments)

A little over a year ago, I burned a business into the ground. People tend to look at me funny when I talk about failing in business. They seem to still believe what we’re all taught in school – that failing in work or in a relationship or in a business means that the person [...]

Reflections on an un-conference (View Comments)

There’s a whole other world out there, and I caught a glimpse of it this past weekend. There are people who have started successful consulting firms and have worked for two major media companies…and just reached an age where they can legally buy alcohol. There are people who have had their lives shattered in the [...]

The lost art of networking (View Comments)

Ryan Carson talked sales over at the SvN blog. Lots of good stuff, particularly about networking. I dedicated a whole chapter to this in A Bright Red Package – networking represents the number one way to get a job, generate sales, find a vendor or look for employees. The business world is entirely about people, [...]

What Are Blogs? (View Comments)

Seth Godin had a very introspective moment yesterday as questioned what exactly blogs are. He has historically prided himself on using his blog to inform and excite its readership – not to contstantly push his books, businesses and other endeavors at us. Interestingly, he views his books as the beginning of a conversation – he’s [...]

Mind Your Business (View Comments)

My freshman year in college, I started a painting business. I was spectacularly successful at making sales, racking up $50,000 in paint jobs before the summer began. I was also spectacular successful at planning, purchasing my paint sprayer, my power washer, and other equipment in anticipation of the windfall of referral business I was sure [...]

Getting Acclimated (View Comments)

The transition to my new role has been fairly smooth so far. Our list of projects looks as daunting as ever, but I’ve got a good team of guys working on them with me. They’re hard working, talented and eager to learn. In the next month or so, I think we’re going to get this [...]

Barcamp (View Comments)

Barcamp is coming to New York in about a month, and it should be a lot of fun. Amit Gupta is putting it together, and if his track record is any indication (I first heard of the guy when he was working on the phenomenal ChangeThis with Seth Godin,) I’m sure it will be fantastic. [...]

Promotion (View Comments)

Got promoted last week – I’m no longer the ambiguous ‘Director of User Experience’ but a full-fledged Creative Director. It’s a pretty cool feeling – since college, I knew that if I were going to bite the bullet and work for someone else, this would be the kind of position I’d want. Whatever creative faculties [...]